Vietnam e-visa pending too long: what to do after 3 working days

What to do when your Vietnam e-visa is pending too long

Take these four steps.

1. Recount the working days. Article 16a of Law 51/2019/QH14 gives immigration 3 working days once it has your complete application and the fee (law text). Weekends and Vietnamese public holidays do not count, so an application paid on a Thursday is due by the following Tuesday.

1. Check the status. Check your Vietnam e-visa status at evisa.gov.vn/e-visa/search with your registration code, email and date of birth. A Vietnam e-visa status of "In processing" means it is still under review, and no email is sent with the result.

1. Contact immigration, do not apply again. Email foreigners@immigration.gov.vn or call the Hanoi hotline +84 24 3826 4026 with your registration code (Vietnamese embassy). If your Vietnam e-visa is not approved yet, a second application costs another US$25 government fee and does not replace the first.

1. If you fly soon, expedite it. VietnamVisa.com can expedite a pending Vietnam e-visa you submitted yourself, from $50 (1-month single entry). You need your E-Visa Code and registered email, and you pay our service fee only.

VietnamVisa.com is a private visa agency, not a government website. If immigration refuses the application, our guide to rejected e-visas and errors explains why, and you can apply for a new Vietnam e-visa.