Frequently Asked Questions

Yes. One application form covers up to 5 travelers. Every traveler, including each child, needs their own e-visa, passport scan and photo. Our guide to e-visas for children and families covers travel with minors.

If the Vietnam Immigration Department refuses your new e-visa, or it arrives after the estimated delivery time shown before you paid, we refund 100% of what you paid, including the government fee, unless the application contained false information. For an expedited pending application, we refund 100% of what you paid us. No speed changes the approval decision.

You pay online at the end of the application form, by Visa or MasterCard, or through PayPal without a PayPal account. Prices are in US dollars, with no credit card fees, and the total shown before you pay is what we charge.

A Vietnam e-visa through VietnamVisa.com costs from $55 for single entry and $83 for multiple entry with Standard processing, government fee included. A 3-month e-visa costs the same as a 1-month one. Faster speeds are in the full Vietnam e-visa price table.

A Vietnam visa on arrival is a different, older route: an approval letter arranged before you travel, then a visa stamped at an international airport. The e-visa has been open to every nationality since 2023 and is simpler, with nothing to collect on arrival. Our visa on arrival guide compares the two.

Applying yourself at evisa.gov.vn is cheaper. Travelers use VietnamVisa.com because a person checks every name, date, photo and passport scan before we submit, the delivery time is backed by a full refund, and faster speeds go down to the same day. The portal does not refund its fee after a refusal.

No. VietnamVisa.com is a private visa agency that has helped travelers to Vietnam since 2002. The government's e-visa website is evisa.gov.vn, where you can apply yourself for US$25 (single entry) or US$50 (multiple entry).

Most travelers do. Citizens of countries on Vietnam's exemption list can visit visa-free for a fixed number of days, and they still need an e-visa to stay longer. Everyone else needs a visa. Our list of visa-free countries and stay limits shows the rules by nationality.

The Vietnam e-visa is an electronic visa issued online by the Vietnam Immigration Department. It has been open to citizens of every country since 15 August 2023 under Resolution 127/NQ-CP, and Law 23/2023/QH15 allows a stay of up to 90 days, with single or multiple entry.

Extensions are decided inside Vietnam by the Vietnam Immigration Department and depend on your visa type and sponsor. We do not handle extensions, so a 3-month e-visa at the 1-month price is the simpler plan. Read about visa extension options first.

No. The evisa.gov.vn portal lets applicants change their declaration only before payment, and an issued e-visa cannot be edited. A wrong name, passport number or birth date, or arriving before the approved entry date, means a new application. We check every detail before submitting.

For an order with us, track your application with your email and booking ID. For an application you made yourself at evisa.gov.vn, use the portal's search with your registration code, email and date of birth.

Yes. Send us your E-Visa Code and the email you registered with, and we can expedite a pending e-visa from $50 per person, with lower prices from 3 travelers. You already paid the government fee there, so you pay only our service fee. This covers 1 month to 3 months single and multiple entry e-visas.

Vietnam e-visa processing time with us is 5 to 7 working days on Standard. On a working day, Same day orders placed by 14:15 Vietnam time (GMT+7) arrive by 18:30, and Super Urgent orders placed 8:00 to 15:30 arrive that day.

You see the exact time before paying. Our guide explains how long each speed takes.

Show your passport and a printed copy of your e-visa at the immigration counter, as the Vietnam Immigration Department asks e-visa holders to print it. Check that the name, passport number and dates match your passport. Our guide covers the pre-arrival declaration and airport steps.

Yes. Vietnam's list of e-visa border gates covers both entry and exit, under Resolution 389/NQ-CP of 2 December 2025. You can land at an airport and leave through a land border gate that accepts e-visas, such as Moc Bai toward Cambodia. Check its opening hours first.

Our application form lists 79 ports of entry that accept the Vietnam e-visa: 15 international airports, 26 land border gates and 38 seaports, as of October 2026. You choose one when you apply and enter Vietnam through that port. Check the full list of ports of entry before you book.

Choose single entry if you will enter Vietnam once, and multiple entry if you will leave and come back, for example on a side trip to Cambodia. Then pick 1 or 3 months to cover your whole stay. See our guide to single vs multiple entry.

The photo must be a recent 4x6 cm portrait on a white background, looking straight at the camera without glasses, as the Vietnam Immigration Department asks. The passport scan must show the whole data page, sharp and uncropped. See our photo and passport scan rules.

You need a passport valid for at least 6 months from your arrival date, a scan of its data page, a portrait photo, your arrival date and port of entry, and a card or PayPal account. If your passport expires sooner or is damaged, renew it first, because the e-visa is tied to the passport number.