The status is "approved", however, I have not received the approval letter yet, what can I do?
When the status is changed to "approved", it means the approval letter was sent to your email address. Please double check if you provided us with a correct email or also check your spam box. If you still do not find the approval letter in your email, please email us at firstname.lastname@example.org so we can resend the document.
I receive the approval letter, can I show it on my mobile phone?
In emergency cases, showing the approval letter on the phone may be accepted by the airline and the visa counter at Vietnam airport. However, if possible, we strongly advise that you print the approval letter before you go.