Can I re-apply for the e-Visa through your agency if I already have a pending application on the official portal?

Hi, I applied last minute for my visa on the official portal and I am not sure if it will get approved on time. Now I found your company and I would like to apply for one of your express visas but I am not sure if I can do that with having already applied through the official portal and thus duplicating my visa application. Please let me know asap if this is possible. Thank you in advance.

A Pending Vietnam E-Visa case does not usually call for an instant second filing when your first application is still pending on the official portal. In most cases, an agency cannot move that same file ahead in the government queue, because the e-visa still goes through the official Vietnam e-visa channel.

What an agency can do is review the first file, spot a mistake, and tell you whether you should wait, correct the case, or prepare a fresh urgent submission if a new eligible file is possible. If your trip is close, that review matters more than submitting a duplicate blindly. You can request urgent Vietnam e-visa support at www.vietnamvisa.com.

Pending Vietnam e-visa in brief:

Can you re-apply with a pending Vietnam e-visa?

Yes, you can ask an agency to review your case, but that does not mean a second application should be submitted right away. A pending file on the official portal already sits in the same government process that agencies use for e-visa handling.

If your first application is still valid and simply waiting, a duplicate file can create extra cost or another review step rather than saving time. The practical answer is to check the status first and let a visa team judge whether a fresh file is sensible.

When does applying through an agency make sense?

Applying through an agency makes sense when the first file has a problem or your departure date is too close for the standard queue. You are not paying for a different government visa. You are paying for document review, submission support, and faster handling if a new eligible file can be opened.

If the first file has a mistake

A small mistake can stop a case cold. Common examples are a wrong passport number, a blurry passport bio page, cropped ICAO lines, a wrong port of entry or exit, or a photo that does not meet the 4x6cm, white background, no glasses rule.

If one of those errors exists, waiting longer does not fix it. An agency review can tell you whether the pending file should be left alone, corrected through the available channel, or replaced by a new submission.

If your trip is close

If you fly soon, time changes the decision. The standard e-visa path usually takes 5-7 working days, while vietnamvisa.com offers faster tiers from 2 working days down to same-day processing and the Super Urgent 2.5-hour option.

That urgent service is useful only when a new eligible file can actually be submitted. It does not turn an already-pending official-portal case into an urgent case by itself.

What should you do if your travel date is near?

If your trip is close, follow these steps:

1. Check your current status and confirm whether the first file is still pending, needs correction, or has already been declined.
2. Prepare your passport bio page, your photo, and the exact details you entered on the first application.
3. Contact vietnamvisa.com and ask for a pending-case review before you pay for another file.
4. If our team confirms that a new application is the better path, choose the urgent tier that matches your departure date.

Note: Keep your documents clean and consistent. A clear passport bio page and a photo that follows the 4x6cm, white background, no glasses rule save the most time.

What fees and refund rules should you know before you re-apply?

The government fee and the service fee are two different charges. The government fee is USD 25 for single entry or USD 50 for multiple entry, and Vietnam's Immigration Department treats that fee as non-refundable.

If you apply through vietnamvisa.com and your application is declined, we refund 100% of what you paid, including the government fee, as our money-back guarantee. This does not cover declines caused by incorrect information you supplied. You can review current speed tiers on our e-visa fee table.

Why do travelers use vietnamvisa.com for urgent Vietnam e-visa help?

Travelers use vietnamvisa.com because the service is built for cases where speed and support matter. We have operated since 2002, we state a 99.9% success rate, and we offer urgent processing tiers that the official portal does not package as a customer-service option.

If your first file is still pending, start with a review instead of a duplicate payment. If a new eligible submission is the better move, apply for the Urgent Vietnam E-Visa through vietnamvisa.com so the case can be checked and routed on the fastest suitable timeline.