Why does the e-visa site say portrait photo captured from another source?

That message means the portal's checks do not accept the image as a fresh portrait. It often appears with photos that were edited, filtered, or copied from the passport page or a screen.

Use these steps to avoid it:

1. Take a new plain photo with your phone camera against a white wall, facing the camera, with no filters.

1. Do not photograph your passport photo, and do not take a photo of a screen.

1. Keep your face centered, with a neutral expression and no glasses or hat.

1. Save the file as JPG and upload the original, not a copy sent through a chat app.

If it still fails, try a different photo with better light. Make sure that the passport scan is a separate upload and shows the full data page.

The portal instructions at evisa.gov.vn list the current rules, and our e-visa guide walks through the form.