Why is my nationality refused on the Vietnam e-visa site and what are my options?

Vietnam's e-visa system is open to citizens of all countries, but a few nationalities and some applications are handled differently, and the portal may reject a case or ask for more information. If your application is refused or you see a message about an invitation, the usual reasons are the nationality, the purpose of your trip, or incomplete data.

Your options depend on the passport. First, check the message and the status on the government portal at evisa.gov.vn. Second, contact the Vietnamese embassy or consulate that serves your country. For some nationalities the embassy handles the visa and may ask for an invitation from a sponsor in Vietnam.

An agency cannot override a government refusal. What we can do is check your details before you submit, so avoidable errors do not cause one. Our visa requirements page explains the options by nationality.

Do not book non-refundable flights until your visa is approved.