Vietnam E-Visa Official Website vs an Agency: How to Tell
How to find the Vietnam e-visa official website, tell a government page from an agency, spot fake visa sites, and decide when applying yourself makes more sense than using us.
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The Vietnam e-visa official website is evisa.gov.vn, which also answers at thithucdientu.gov.vn. Both belong to Vietnam's national electronic visa system, run by the Ministry of Public Security, and the government fee there is US$25 for single entry or US$50 for multiple entry. This page covers the government domains, how agencies differ, the signs of a fake site and when each route makes sense.
VietnamVisa.com is a private visa agency, not a government website, and every page on this site says so. You can apply yourself at evisa.gov.vn for US$25 (single entry) or US$50 (multiple entry). The table lists the addresses you will meet, as of October 2026, next to our own Vietnam e-visa application. This guide is part of our Vietnam e-visa guide.
Vietnam e-visa websites at a glance:
| Website | Who runs it | What it is for | Fee |
|---|---|---|---|
| evisa.gov.vn | Vietnam Immigration Department (Ministry of Public Security) | Apply, pay, check status, download the e-visa | US$25 single, US$50 multiple |
| thithucdientu.gov.vn | Same government system | Second address of the same portal | Same as above |
| xuatnhapcanh.gov.vn | Vietnam Immigration Department | Older address with the government's e-visa instructions | None |
| Any .com, .org or .net visa site | A private company | Agency service on top of the government application | Government fee plus a service fee |
The official Vietnam e-visa website
The official site for Vietnam e-visa applications is evisa.gov.vn, with thithucdientu.gov.vn as a second address. In July 2026 the Vietnam Immigration Department told Vietnam News Agency that these are the two domains of the national e-visa system, and advised foreigners to use only ".gov.vn" portals (VietnamPlus, 26 July 2026).
On the portal you upload a portrait photo and the passport data page, fill in the form, pay online and keep the registration code. The Vietnam Immigration Department's instructions state that an application is processed in 3 working days, and that you check the result with the registration code, the registration email and your date of birth. Our walk-through shows how to apply step by step on the portal itself.
Government website or agency: how to tell them apart
A government website ends in .gov.vn and charges only the US$25 or US$50 fee. An agency is a private company with its own domain that charges more, and it should say so on every page. The table compares the government portal with VietnamVisa.com, using our prices with Standard processing.
| evisa.gov.vn | VietnamVisa.com | |
|---|---|---|
| Price per person | US$25 single, US$50 multiple | From $55 single, $83 multiple, government fee included |
| Stated processing | 3 working days (portal's own figure) | 5 to 7 working days on Standard, faster speeds down to the same day |
| Application check | You check your own details | A person checks every detail before we submit |
| Refund if refused or late | No | 100%, including the government fee |
| Help with questions | Contact form only, no guaranteed reply | Email support at info@vietnamvisa.com |
The government route is cheaper, and on Standard it is also quicker on paper. The agency's extra price buys checks, faster speeds and a refund. If none of those matter to you, use the portal. If they do, you can apply for your Vietnam e-visa online with us.
How to spot a fake Vietnam visa website
A fake Vietnam visa website is a private site that presents itself as the government. The Vietnam Immigration Department and the cybersecurity police (A05) warn that fraudsters copy the look of official portals, register misleading domain names, buy ads and promise "instant visas" or certain approval. The signs below take a minute to check.
| Warning sign | Why it matters | How to check |
|---|---|---|
| Says "official" or "government" without a .gov.vn domain | Only .gov.vn addresses belong to the government | Read the address bar, not the logo |
| Price not shown until the last step | You cannot compare it with the US$25 or US$50 fee | Look for a full price table before the form |
| Promises approval | Only the Vietnam Immigration Department approves e-visas | Look for refund terms instead of guarantees |
| No line saying it is a private agency | An honest agency says it is not the government | Check the footer and the first screen |
| Paid ad at the top of the search results | Fraudsters buy ads on "official website" searches | Type evisa.gov.vn yourself |
| Asks for bank logins or ID numbers the form does not need | Vietnam's form asks for passport, photo and trip details | Stop before entering them |
A Vietnam visa scam often looks polished, so a street address on a page proves little. Domain, price and refund terms are things you can verify. Our own domain contains the words "vietnam visa", which is exactly why we state on every page that we are an agency.
Speed claims need care too. A real agency can offer a fast processing option, but it should show the delivery time before you pay and refund you if it misses it. No one outside the Vietnam Immigration Department can promise approval.
What an agency does differently
A legitimate agency submits the same government application on your behalf and adds services the portal does not have. At VietnamVisa.com those are a human check of your details, faster speeds, a refund that includes the government fee, and email support. Our full price table by speed shows what each one costs.
The check matters because a mismatched name, a cropped passport scan or an unclear photo sends an application back and adds days. Speed matters when the flight is close, since the portal's stated time is 3 working days and has no faster option. Our guide explains how long each speed takes.
The refund is the part to compare between agencies. On evisa.gov.vn the government fee is not refunded after a refusal. With us, a new e-visa that is refused, or not delivered by the estimated delivery date (Vietnam time) shown before you pay, is refunded at 100%, government fee included. The exceptions are an application with false information and a delay caused by incorrect details or a late reply from you.
How we work at VietnamVisa.com
VietnamVisa.com has helped travelers to Vietnam since 2002. You fill in our form, pay, and receive the e-visa PDF by email. Between those steps, our team checks your details, submits the application to the Vietnam Immigration Department and follows it until the result arrives.
- Apply: Enter passport details and upload the photo and passport scan. You see the price and estimated delivery time before paying.
- Pay: Pay by Visa, MasterCard or PayPal, with no credit card fees.
- Download: Receive the e-visa PDF by email, then print it for arrival.
You can track your application at any time. Our team page explains how our team works, and you can read customer testimonials from past travelers. The e-visa itself is issued by the Vietnam Immigration Department, the same as one you get on the portal.
When to use the government website and when to use an agency
The agency vs government choice depends on time and risk. Use evisa.gov.vn if your trip is more than two weeks away and you know the photo rules. Use an agency if your flight is close, you want a checked application, or you want a refund that covers the government fee.
The portal's photo and passport scan rules cause most self-filed delays, so read them first if you go it alone. If you already applied on evisa.gov.vn and the status is still pending, we can expedite a pending e-visa from $50 per person without charging the government fee again. Check the requirements by nationality too, because some passports do not need a visa for short trips.
Either way, the visa comes from the same government system. VietnamVisa.com is a private agency, and you can always apply yourself at evisa.gov.vn for US$25 or US$50. If you want the check, the speed and the refund, start your Vietnam e-visa application and see your delivery time before you pay.
Frequently Asked Questions
Yes. thithucdientu.gov.vn is the second address of Vietnam's national e-visa system, alongside evisa.gov.vn. The Vietnam Immigration Department named both domains in July 2026. They lead to the same application, the same US$25 or US$50 fee and the same status search. Any similar-looking address without .gov.vn at the end is not the government.
Yes. An agency submits your application to the same government system, and the e-visa is issued by the Vietnam Immigration Department. It looks and works exactly like one you obtain yourself on evisa.gov.vn. If an agency applied for you, ask it for the registration code and email used, then check the result on the portal.
An agency charges a service fee on top of the US$25 or US$50 government fee. At VietnamVisa.com that fee pays for a person checking your application, faster processing speeds, email support and a refund that includes the government fee. Our prices start at $55 for single entry with the government fee included.
Contact your bank or card issuer at once and ask to dispute the payment. Report the site to the police, as Vietnam's cybersecurity police advise. Then apply again on evisa.gov.vn or through an agency that discloses it is private. A payment to a fake site does not create a visa application.
VietnamVisa.com is a private visa agency that has helped travelers to Vietnam since 2002. Every price includes the government fee and appears before you pay. A new e-visa that is refused or not delivered by the estimated date (Vietnam time) is refunded at 100%, government fee included. Every page states that we are not a government website.