General Questions: Questions & Answers

Answers about applying for the Vietnam e-visa: form fields, photo and payment errors, processing time, fixing mistakes after approval, the arrival card, passport rules and airport fast track, plus what to do if you overstay or lose your passport.

Answers to the questions travelers ask most about getting a Vietnam visa and entering the country: filling in the e-visa form, photo and payment errors, processing time, the digital arrival card, passport validity and airport fast track. Our visa team answers each one from a real traveler's question.

Not sure which visa you need? Start with Vietnam visa requirements by nationality or the Vietnam e-visa guide. Ready to travel? Apply for your e-visa. VietnamVisa.com is a private visa agency, not a government website. You can apply yourself at evisa.gov.vn for US$25 (single entry) or US$50 (multiple entry).

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General Questions: Questions & Answers

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My child's passport photo was taken as a baby. Will a recent photo be rejected?

Can I use a phone selfie for the Vietnam e-visa, or does the photo need to match my passport photo?

What are the exact e-visa photo and passport page size and format requirements?

Why does the e-visa site say portrait photo captured from another source?

Why does the e-visa site say file has script tag when I upload my photo?

Can I apply for the e-visa while I am already in Vietnam or in a neighboring country?

What do I enter in identity card number on the e-visa form?

Which name goes first on the e-visa, given name or family name?

How do I enter a hyphenated or very long name on the e-visa form?

My ward or district is missing from the address list on the e-visa form. What should I enter?

Do I need to put a Vietnam hotel address on the e-visa if I have not booked yet?

Why does the e-visa site reject my payment of $25 and which cards or browsers work?

Why was my e-visa application marked unpaid after my payment went through?

How do I get a multiple-entry e-visa and can I change a single-entry visa I already have?

Do children need their own e-visa and can I add my child to my own application?

Is there an urgent or emergency e-visa for Vietnam and how much does it cost?

I fly tomorrow and have no e-visa yet. What are my options?

How long does Vietnam e-visa approval take and what should I do if it is still processing after 10 days?

How far in advance can I apply for a Vietnam e-visa, and is 3 months too early?

How do I tell the official e-visa website from lookalike or scam sites?

Why do some agencies charge so much more than the $25 government fee for a Vietnam e-visa?

How much does a Vietnam e-visa cost in 2026 for a single and a multiple entry?

Why is my nationality refused on the Vietnam e-visa site and what are my options?

Do I need a visa for domestic flights inside Vietnam?

Do I need a visa if I only transit through Ho Chi Minh City and do not leave the airport?

Do I need a separate visa for Vietnam, Cambodia and Thailand on one trip?

Can I enter Vietnam on a Philippines passport without a visa and leave on a US passport?

I hold two passports. Which one should I use to enter Vietnam?

Can I leave Vietnam for a day and come back to get another 45 days visa free?

How do I get the full 45 days visa free in Vietnam, and can I extend it?

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